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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up window will show up. It includes exhaustive info about all the actions that you can perform on the page in question. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge array of how-to videos explaining how to use our web hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, have a glance at our extensive FAQ section, which covers questions asked by real customers and offers practical solutions. We regulary update our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can contact our great team of technical support engineers available 24-7-365 and ready to assist you with any issue. Each support ticket you open will be answered within one hour (the average trouble ticket response time being about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 308375

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com